UX Architect (Remote Opportunity)
$100,000/yr - $120,000/yr (from job description) · Full-time · Mid-Senior level
Description
We’re actively seeking a UX Architect to join the Growth Team!
The American Marketing Association is in the midst of one of the most significant transformations of its 80-year history. It is evolving to be a technology-forward organization, so that it is well equipped to adapt to the evolving needs of the marketing industry for decades to come.
We are seeking a User Experience Architect to play an important role in this work. The person in this role will assume ownership of the user experience on all user-facing systems and work in collaboration with those managing human-to-human interaction to align service plans. This individual will be involved with and lead throughout the design process from research, strategy, and prototyping to testing and refining live products.
UX Architect Core Job Responsibilities
The Growth team plays critical support roles across all aspects of the American Marketing Association, helping guide the way to redefine the AMA membership model, grow awareness and advocacy, and refine the customer experience. Our team provides a learning structure and insights for smart decisions, continuous customer feedback, and the technical agility to achieve the organization’s strategic planks: Service Leadership, Thought Leadership, the digital/physical fusion of the AMA Experience, and One AMA Brand
At the American Marketing Association (AMA), we’re striving to be the most relevant voice shaping marketing around the world. Our passion and dedication to uncovering the next best practices in marketing, paired with our core values of being curious, courageous, grateful, joyful, customer-centric and stakeholder-sensitive, are the backbone of our motivated and energetic team.
For more information, please visit our website, AMA.org and sign up for My AMA Daily, the only AI-powered personalized daily marketing newsletter.
EEO
We’re actively seeking a UX Architect to join the Growth Team!
The American Marketing Association is in the midst of one of the most significant transformations of its 80-year history. It is evolving to be a technology-forward organization, so that it is well equipped to adapt to the evolving needs of the marketing industry for decades to come.
We are seeking a User Experience Architect to play an important role in this work. The person in this role will assume ownership of the user experience on all user-facing systems and work in collaboration with those managing human-to-human interaction to align service plans. This individual will be involved with and lead throughout the design process from research, strategy, and prototyping to testing and refining live products.
UX Architect Core Job Responsibilities
- Own, map, and maintain overall view of our customers'' user experiences across all relevant digital properties
- Champion the role of UX and educate other teams when necessary on the role of UX and the critical need for user experience research, systems mapping, information architecture, wireframing, and prototyping
- Collaborate with product owners to articulate business challenges from the customer perspective by leveraging access to data about user behavior, telling their stories, and identifying user roles and scenarios, contextual needs, expected interaction, and the metrics impacted
- Lead UX strategy and provide guidance throughout projects, which may include influencing UX research plans, synthesizing research findings into actionable plans, developing UX strategies, creating personas and journey maps, developing information architecture, wireframing, directing or building lo-fi and hi-fi prototypes, supporting hand-off to development, reviewing dev and UI output, and involvement in usability tests.
- Manage internal UX designer, identify the need for and manage outside design resources as needed
- Collaborate with teams across the organization to understand key business goals and align metrics and to understand the capabilities of our systems, our brand, and our products; those teams include but are not limited to technology, data, development, marketing, innovation, sales, communities, marketing, and customer service
- 7+ years of design experience, this doesn’t have to be exclusively in UX
- Expertise in Figma, Google suite, diagramming tools, and prototyping collaboration software
- Visual design skills coupled with the ability to translate feedback or ideas from multiple stakeholders into solutions that meet customer and business needs
- Strong grasp of complementary disciplines and standards such as marketing strategy, SEO, accessibility, GDPR, project management, content strategy, and the jobs-to-be-done framework
- A passion for human-centered design and a portfolio of work that demonstrates examples of your vision and ability to execute that vision in a variety of media
- Experience managing and mentoring others
- Experience leading design projects with multidisciplinary teams
- Ability to travel (<10%).
- Experience launching products utilizing agile methodology
- Some programming expertise: HTML, CSS, JS
- Designing for web experiences on Wordpress
- Experience designing online learning solutions
- As the go-to design resource, you will have significant design influence across the entire association and its constituents.
- Tools for work-life balance, including flexible work policies and practices, Employee Assistance Program, a generous paid holiday schedule, and paid Volunteer Time Off
- Remote work schedule
- Company-provided laptop and other equipment
- Comprehensive and competitive salary and benefits package. The salary range for this role is: $100,000 - $120,000 based upon experience.
- Hiring manager resume review
- One way video interview on Sparkhire (we promise this isn’t scary! You have unlimited think time for ALL five questions we ask!) that will take 10-15 minutes
- 30 minute phone interview with a member of the People and Culture team
- A UX centered assignment for our finalists
- Virtual interview with hiring manager and team mates you will work closely with
The Growth team plays critical support roles across all aspects of the American Marketing Association, helping guide the way to redefine the AMA membership model, grow awareness and advocacy, and refine the customer experience. Our team provides a learning structure and insights for smart decisions, continuous customer feedback, and the technical agility to achieve the organization’s strategic planks: Service Leadership, Thought Leadership, the digital/physical fusion of the AMA Experience, and One AMA Brand
At the American Marketing Association (AMA), we’re striving to be the most relevant voice shaping marketing around the world. Our passion and dedication to uncovering the next best practices in marketing, paired with our core values of being curious, courageous, grateful, joyful, customer-centric and stakeholder-sensitive, are the backbone of our motivated and energetic team.
For more information, please visit our website, AMA.org and sign up for My AMA Daily, the only AI-powered personalized daily marketing newsletter.
EEO
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